Please be advised ALL SALES ARE FINAL. Due to the nature of our products, we do not give refunds.
Federal Law states you cannot return human hair products that have been used or altered in any way. Concerning hygiene, federal law, and health regulations, we must adhere to these strict policies in order to ensure compliance.
COLORED HAIR SUCH AS OMBRE, DYED OR BLEACH HAIR CANNOT BE RETURNED OR EXCHANGED!
Exchanges MUST be approved. Any unauthorized returns will be refused and returned to you. Please read all disclosures and FAQ prior to making a purchase. Please examine your order upon receiving it PRIOR to cutting the lace or doing ANY manipulation to the hair (wash, etc). We are not responsible for a wig that does not fit. If you're unsure of the size unit you should order, please email: By completing your purchase, you agree to these terms.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please send tracking for all returns. We don’t guarantee that we will receive your returned item